Changes Are Coming to Your Bike

Originally manufactured by Interactive Fitness Holdings, S Series bikes saw their production halt in 2009 and HD Series in 2016. Despite this, they have proven remarkably durable, maintaining functionality over the years. In an effort to support our loyal and passionate customer base, we've extended our eLive services for almost a decade past their discontinuation. However, technological limitations, notably the inability to update and manage the Discontinued Bikes, have made it infeasible to continue providing eLive content for them. Consequently, on January 1, 2026, all eLive subscriptions associated with Discontinued Bikes will be terminated and disconnected from our eLive service platform.

FAQs

End of eLive Subscription for Discontinued Bikes: The last day of eLive content access for Discontinued Bikes will be December 31, 2025. On January 1, 2026, all Discontinued Bikes will be disconnected from our eLive servers.
Yes, but with only limited functionality. With no eLive - the bikes will still support 1/2 the roads, 1/3 of the games. Data collection will end for the HD bike series, so these bikes will no longer support challenge participation. See the comparison details below for more clarification on how your bike will operate without eLive.
While we will no longer offer ongoing support for Discontinued Bikes, we are committed to providing limited assistance for a transitional period from now until December 31, 2025. Commencing January 1, 2026, we will no longer take any inquiries related to Discontinued Bikes including inquiries regarding eLive support for Discontinued Bikes.