eLive & GojiPlay Memberships


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How do I find my Serial Number?

FAQs

Membership Frequently Asked Questions

How do I find my Serial Number?

Bikes with GojiPlay Software:

Your bike’s serial number is located in the bottom left corner at the login screen.

Expresso GO Series

If your bike has a touchscreen, you can locate the serial number in the following way:

  1. Tap the hamburger menu in the top right of the home screen.

  2. Select "Bike Settings."

  3. Locate your serial number at the bottom/center of the screen above the power button.

Your serial number will likely start with GOU, GOR or CC3 and be followed by 5 numbers. Please see the following example.

Expresso HD and Older Bikes

For legacy bikes the serial number can typically be found directly on the homescreen. Look for a number with the HD or S3 prefix. Please see the following example.